Frequently asked questions

What is non-medical home care?

Non-medical home care refers to supportive services that help seniors and individuals with disabilities remain safe and comfortable at home. This includes help with daily activities like bathing, dressing, meal preparation, light housekeeping, and companionship — but does not involve medical procedures or nursing care.

What makes in-home care different from assisted living?

In-home care allows your loved one to remain in the comfort of their own home, receiving one-on-one support tailored to their unique needs. Assisted living facilities require moving to a shared community environment and often involve group-based care. Many families prefer in-home care because it provides greater independence, flexibility, and personal attention.

What services does Certified Patient Assistance provide?

Certified Patient Assistance offers a wide range of in-home support services, including: Personal care (bathing, grooming, dressing) Light housekeeping and laundry Meal preparation and grocery assistance Medication reminders (non-medical) Companionship and emotional support Transportation to appointments and errands Our caregivers help clients live independently while providing peace of mind to families.

Is in-home care covered by insurance or private pay?

Most non-medical in-home care services are paid privately, though some long-term care insurance policies may offer partial coverage. We can help you review your options and provide guidance on available benefits during your initial consultation. Many families find that investing in home care offers priceless peace of mind and quality of life.

How much does in-home care cost in Arizona?

Costs vary based on the level of care, hours required, and specific services needed. On average, nonmedical home care in Arizona ranges from \$27–\$37 per hour. We’ll discuss detailed pricing during your initial consultation and tailor a plan that meets both your needs and budget.

How do you ensure caregiver quality and safety?

We thoroughly screen, background check, and train every caregiver before they work with clients. Our caregivers receive continuous education and are supervised to ensure high standards of care. We also conduct regular check-ins with families to make sure everyone is satisfied and safe.

Can your caregivers help with dementia or Alzheimer’s care?

Yes, our caregivers are specially trained to support clients with dementia or Alzheimer’s. They provide compassionate, patient-centered assistance that helps maintain routines and independence while ensuring safety. We also offer guidance to family members on how to support their loved one at home.

How quickly can services start once I call?

In most cases, services can start within a few days after your initial consultation. Once we create a personalized care plan and match you with a caregiver, we work to begin as soon as you’re ready. We understand the urgency families often face and prioritize quick, smooth transitions.